What’s new at The Old Mill House? – Unique guest concierge service

The Old Mill House, Dalkeith is at your service every step of the way with its new unique Concierge Service

New for 2023 is their Concierge Service which has played a vital role elevating guests’ experience. Sally (the owner), is dedicated to delivering the service personally. She’s taken on the role of ‘personal wizard’, a genie on speed dial, ensuring every guest’s stay is extraordinary and their needs are met seamlessly.

What’s more, the service is complimentary, yes, you read that right. Sally’s enviable little black book of contacts gives her direct access to her most trusted hospitality partners and suppliers.

The benefits of the Concierge Service for guests are:

Arranging airport transfers in our preferred partners luxury vehicles
Food shopping, sourcing the finest fresh and local organic produce. Managing dietaries and preferences
Confirming the services of Jesse our private chef, including menu guidance and recommendations
Pre-ordering wine from one of Scotland’s premier wine merchants
Recommendations for places to eat and drink for lunch and dinner
Personal itinerary planning
Organising golf trips and whisky tastings.

We’re super pleased to report that guests really value our new concierge service, it’s been extremely well received and is going down a treat!
said Sally Dewaard


Liz Young
Author: Liz Young